Telehealth

Telehealth saves time, money and stress

What is Telehealth?

  • A medical consult using live Video
  • A way of bringing the Specialist to you
  • Now even more widely available due to COVID19 item numbers

Telehealth, or Telemedicine, is a “real” consult. You and your doctor can see and hear each other, discuss your personal and family history and ask questions. You can even watch a presentation about cancer and genetics or view a test result together. You’re just not in the same room.

What do you need?
A quiet space and a computer or other device which has a video camera and audio. Most of our consults are done using the widely available free program Skype.

Telehealth provides patients with access to specialists regardless of their postcode.

Sydney Cancer Genetics has been providing Telehealth consults throughout Australia since 2013.

So, while the specialist is based in Sydney, you may be:

  • At your local GP’s rooms
  • At local area health department such as a community health centre
  • Even in your own home

The Telehealth Appointment

  • The doctor’s referral
  • Booking an appointment
  • Genetic testing
  • Follow up

Like any consult with a specialist, a referral is required. The referral can be written by your GP or your surgeon / cancer specialist if you have one.

At Sydney Cancer Genetics we manage all our appointments from our rooms in Sydney. So, send the referral to us by:

Genetic testing is usually done via a simple blood test. This can be collected at your GP's practice or a local pathology centre. In all cases, genetic testing is only organised after informed consent is obtained and we always give results at a separate follow up appointment.

For more information about referrals, see our FAQ Drs pages.

How much does Telehealth cost?

  • We bulk bill Telehealth consults under MBS item 112
  • During COVID19 rebates may be available for city-based patients
  • Family members are welcome to attend

Sydney Cancer Genetic has been bulk billing all patients who are eligible under MBS item 112 since 2013. This covers regional and rural patients as well as all of Tasmania and the Northern Territory. It means there is no gap or out of pocket expenses if you have a medicare card.

Telehealth consults can be organised almost anywhere in Australia (including islands) as long as there is a good internet connection.

You don't have to travel to large city, making it easier for family members or support people to be with you.

What if you don't meet the MBS 112 eligibility criteria?
No problem! We see patients without Medicare cards, such as overseas visitors. These consults are not Medicare rebateable. Instead, you simply pay for the consult.

During the COVID19 epidemic, new Medicare Item numbers were created. These numbers allow patients, who lived in the RA1 Metropolitan areas and are self-isolating, to be seen via Telehealth. While we are not able to bulk bill these appointments, the full rebate applies, just like at a face to face appointment.

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Our motto is Hereditary Health and Hope.